MT5 account capacity

Account capacity determines which MT5 accounts your workspace can operate. It is separate from Telegram connectivity and from whether an individual account is ready to execute.

Check your usage

Open Billing and review MT5 account usage. The current catalog offers one account with Starter and up to three with Pro. A managed workspace can show different entitlements.

An account allocated for operation can occupy a slot even when temporarily disconnected. A connection check or safe shutdown may still be in progress, so removing a connection does not establish that its capacity is immediately reusable.

Adding an account is blocked

1. Confirm the correct workspace is active.
2. Review the access period and current account usage in Billing.
3. Check whether an earlier account connection or operation stop is still pending.
4. Review the available plan change, account selection, or access action in the dashboard.
5. If usage does not match the settled account state, collect the safe status and contact support.

Selecting accounts for a plan

Checkout and plan changes can ask you to select the accounts to retain. Review those account names carefully. A lower-capacity plan may require choosing which accounts remain covered at the next renewal.

Capacity does not prove readiness

An account with available access can still be offline, paused, missing an applied profile, or unavailable under a broker rule. Resolve the account's readiness checks separately.

Billing & access → · Multiple accounts →